text.skipToContent text.skipToNavigation

Engineering Support


itsme Industrial Automation knows your world. We don’t just say that, we also show it. When we visit you, we don’t take a passive approach; itsme Industrial Automation knows your world. We don’t just say that, we also show it. When we visit you, we don’t take a passive approach. We take action and get straight to work for you. That pro-activeness defines us. Its effectiveness can be clearly seen in our engineering support services.


For an optimised process

Look at engineering support as the sounding board for your automation. You will receive feedback on a concept, gain insight into your process and discover where and how you can achieve more efficiency. Depending on your request we will pay you a visit, for example for the commissioning of an installation. We ensure an optimal yield, based on best practices and our product knowledge. Because that is what you should expect from us: no fancy talk about our brand, but independent advice to improve your process.


​​​​​​​During every phase

Are you looking for a review of your design? Is there a new machine in your production area and you want to make sure it gets properly set up? Use our expertise and experience. We are here for every step, from initiation, definition and design all the way to preparation, implementation and aftercare. So it’s up to you to decide in which project phase you would like to engage us, no matter the scope or how detailed your question is.

What are you looking for? 
Make the right choices for your automation project with us. Profit from our product knowledge and contact us for an introduction. We’ll call you within one business day. 

You might also be interested in this:

Technical support desk
Get to know our Technical Support Desk. This is where our product specialists work. Real technicians, with in-depth knowledge of suppliers, industries and applications. They are experienced, provide training and know the practical challenges of machine manufacturers and industrial end users. And in addition to all that, they are there to assist you. Ready to answer your questions. Or help you immediately when needed.
Read further
Training
In the fast changing world of industrial automation you like to stay informed. A training or expert-workshop would be logical, but the offer must correspond with what a programmer or service engineer wants to learn. Opt therefore for customised learning material, with one of more than 65 training packages provided by itsme Industrial Automation. You won’t so much learn from a trainer, but mainly from a technician. From somebody who knows your world and takes the practical as a starting point.
Read further
  • TESTIMONIAL
    26 mai 2021
    Grip on your production process
    Although the provisioning of care homes is often well organised, on the flip side there is sometimes still room for improvement, especially where hygiene processes are concerned. With that in mind, Jop van Haaren, director and owner of Less2Care from Raalte, set out to work ten years ago. The result? The VacuSan: an automated solution for the safe vacuum sealing and disposal of used incontinence materials. The electronic parts of the operating system are delivered as a kit – a customer-specific package – by itsme. “As a customer you don’t need to worry about it anymore.”
    Read more
  • TESTIMONIAL
    7 mai 2021
    When time pressure rules your schedule
    Design and delivery of industrial turnkey projects, automation of operating systems; Mario Claes, owner of Etec Systems in Balen \(Belgium\), has been drawing on a continuously growing source of experience since fourteen years now. Each situation reveals unique challenges. Each solution contributes to an ever expanding range of knowledge
    Read more

You are probably also interested in these product groups:

Explore our competences, services and solutions for your success: